As a private customer, you have a statutory 14-day right of withdrawal. In addition, we voluntarily offer all our customers an extended return option of 3 months. In order to use this, we simply ask you to use our online cancellation under "Return / Cancellation". We will check your request immediately and then send you a free shipping label from us by email. This makes it easy to return to us. In individual cases, shipping the shipping label may take a little longer. If you have any questions, please use our contact page here .