Order & Advice

Email: info@cybernerds.de
Contact form: click here
Telephone: +49 (0)30 680 814 22
Fax: +49 (0)30 680 814 23
Monday - Friday from 8:00 a.m. to 4:00 p.m

FAQ: click here

All contact options are listed here in more detail.

Returns & Guarantee

Online revocation / complaint: here

Return address:

hira GmbH
Gottlieb-Dunkel-Str. 50-52
12099 Berlin

Postal address and legal information:


hira GmbH
Lessingstr. 6
15831 Mahlow

Managing Director:

Volkan Yurtisigi

competent district court:

District Court of Potsdam

Company registration number:

HRB 31609 P

Online dispute resolution according to Art. 14 Para. 1 ODR-VO:
The European Commission provides a platform for online dispute resolution (OS).
Link: http://ec.europa.eu/consumers/odr/

Note according to § 36 paragraph 1 VSBG: CYBERNERDS (hira GmbH) is not willing and obliged to participate in dispute settlement procedures before a consumer arbitration board.

Did our service not meet your expectations? Please tell us what we can do better and contact us via feedback@cybernerds.de



Tax number:


Our bank connection:

Payee: hira GmbH
IBAN: DE69100900002752438008